For an explanation or correction
Tell Darren which page you were viewing, which part you mean and what you would like it to communicate or do. A note such as “the stock example needs a clearer explanation of who approves the order” gives the conversation a practical starting point.
For something that goes wrong
Include what you tried, what you expected and what happened instead. The page address, device and browser can help locate the issue. If you send a screenshot, remove personal or confidential information first.
For help reading or using a page
Describe the task you want to complete and the obstacle in the way. You can ask for an explanation by telephone or discuss a more suitable format. Share the access method involved if that helps explain the problem; a medical history is unnecessary.
The accessibility notes explain the current pages and their limits.
For an existing project
Give the project reference and explain the effect on the business. Support coverage, response arrangements and later changes depend on that project's agreement. This general website contact does not replace the support arrangements agreed for an individual project.
Reach a person
Ask for Darren at DS Repro on 01925 632717, or write to page@dsrepro.co.uk. You can also send the enquiry form. Its acknowledgement confirms that the hosting mail service accepted the message for delivery; it does not confirm that it has been read.
If a previous discussion has not settled the matter, mention it and explain the outcome you would find useful. Darren can bring the relevant people into the conversation.